Monday, July 20, 2009
Businesses require a very easy way to communicate with their customers. Toll free phone numbers are an essential tool that are used to get new business as well as provide service to existing customers in an effective manner. I would like to highlight here about the options available for setting up a toll-free number for your businesses and merits of these options.
The first option is to get your toll free number from a toll-free number provider with instant signup and activation. Some of the toll-free providers do have a nice bouquet of services including vanity numbers and a wide choice of numbers to choose from. Combined with hassle-free billing, pay as you go packages and minimal contracts, it has become very easy for even small businesses to provide their service using toll-free numbers. The toll-free numbers provided by these providers are universal in the 1-800-nnn format. I will elaborate what this means when I explain the second option. Very often we find that these toll-free providers also provide virtual PBX services which can also be availed to drive better efficiencies in backoffice work.
The second option is available in some countries like
, where you can sign up for a toll-free number with telephony providers. The hitch in this plan is that you can call the toll-free number from a phone on the same network. You will have to provide alternate numbers for other networks which is not what you want. The numbers available might also not be in the universal 1-800 format. Since your customers are universal, it will be a better option to provide 800 toll free numbers which have greater acceptance. There is a trend to adopt the services provided by specialized PBX operators, as companies endeavour to provide a unified cost-effective interface to their customers. India